Website Disclaimer

Habit Holdings Co., Ltd

Habit Holdings Co., Ltd
1111 Sukhumvit Soi 109, Samrong Nuea, Mueang Samut Prakan District, Samut Prakan 10270

Email: [email protected]

Line Official: @habitfoodsco

Change, Cancellation and Refund Policy

Can I change or cancel my order?

We cannot guarantee cancellations or changes to your order after your payment has been made.
LINE us at @habitfoodsco for any regarding any questions or queries about your order.

Can I exchange or return the product?

Due to the nature of the perishable products, we do not accept exchange or return for the products sold.

What is the process for product replacements and refunds?

In the case that the product received is defected from the manufacturing or shipping process, LINE us at @habitfoodsco and indicate the following information:

Your name, address, and phone number
The photo of the product and details of defect
Screenshot of your order confirmation

Our team will process the request and contact you for a replacement order or refund accordingly.

Shipping Policy

What are the delivery options?

All orders will be delivered to the stated mailing address by our trusted third-party service providers.

Bangkok and Perimeter: Your order will be delivered by Lalamove or Grab, a third-party door-to-door courier service.

Is store pick up available?

No, we currently do not offer in store pickups

How can I check my shipping status?

You may LINE @habitfoodsco to check the status of your order.

Changes to this business policy

The Business Policy is effective from 1 October 2021 (“the Effective Date”). We may update this Business Policy from time to time to reflect the change in our Services or operations and in response to your suggestions/comments to ensure it continues to be accurate and relevant, in which we will post any change on our Websites or we may inform you directly. You are bound by any changes to the Business Policy when you use the Website after such changes have been first posted.

Questions or concerns

If you have any questions or concerns regarding our business policies, please send us a detailed message to our Email [email protected]. We will make every effort to resolve your concerns.